Answers to Common Questions and More


Tax Exempt?

Setting your online account as tax exempt is a quick, two step process.

1. If you haven’t already, sign up for an online account here. It’s free and takes just a minute.

2. Submit your tax exempt paperwork to us at customerservice@whardware.com. Once these two things are done, we can mark your account as tax exempt.

  • We realize some government buyers may not have a tax exempt form. No problem! Just create your online account and send an email to salestaxonline@lifting.com requesting tax exempt status, and we’ll get it done!
  • Please set up your tax exempt online account prior to purchasing; it’s cleaner and simpler for both sides. However, you may have already purchased and paid tax you shouldn’t have. No problem, just follow the steps above and request a tax refund, and we’ll get it done!

Tax Exempt?

Setting your online account as tax exempt is a quick, two step process.

1. If you haven’t already, sign up for an online account here. It’s free and takes just a minute.

2. Submit your tax exempt paperwork to us at customerservice@whardware.com. Once these two things are done, we can mark your account as tax exempt.

  • We realize some government buyers may not have a tax exempt form. No problem! Just create your online account and send an email to salestaxonline@lifting.com requesting tax exempt status, and we’ll get it done!
  • Please set up your tax exempt online account prior to purchasing; it’s cleaner and simpler for both sides. However, you may have already purchased and paid tax you shouldn’t have. No problem, just follow the steps above and request a tax refund, and we’ll get it done!

W HARDWARE

7241 Navigation Blvd. Suite 100
Houston, TX 77011

Customer Service:
800.604.1866
customerservice@whardware.com

Hours of Operation:
Monday-Friday  – 8 am – 5 pm
Saturday – 8 am – 2 pm
Sunday – Closed